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FREE shipping on all orders over $49!
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Policies

Policies

Shipping Policy

Free domestic shipping to the lower 48 states on orders over $49! We ship guitars using FedEx Home Delivery (2-5 days delivery), UPS Ground (2-5 days delivery) or USPS Priority (1-3 days delivery) depending on your location. All accessories and pedals will be shipped using USPS Media Mail (2-9 days delivery). Orders normally ship within 1 business day, but sometimes will take longer. You will receive an email update with tracking information as soon as the order is shipped.

Shipping rates are $60 to ship guitars to Hawaii and Alaska. Accessories and pedals are $15 to ship to Hawaii and Alaska.

International shipping is $165 for guitars and basses. International shipping to Mexico & Canada is only $80 for guitars and basses. Guitars that contain ANY amount of Rosewood will NOT be shipped internationally. If you placed an order with us for a guitar that contains Rosewood, we will fully refund you. We can also refuse any international order for any reason. If we refuse your order, we will fully refund you.

International shipping for Pedals and Accessories are $35. Pedals and Accessories being shipped to Canada or Mexico is only $20.

 

Return Policy

Drop Dee Guitars has a 14 day return policy. Once you receive your order, you have 14 days to contact us for a return. You may return your product for any reason. The customer pays for return shipping (if there are no damages). The item must be returned in original condition to receive a full refund. Once DDG receives the item back we will exam the product's condition. If it is in its original condition, the customer will be refunded the full amount. If item is not in original condition, there will be a partial refund depending on the damages.

**Returns are NOT accepted on international orders. If you are outside of the United States and place an order, you CANNOT return it.**

If you receive a product and it is broken, you MUST contact DDG immediately. If you do not contact us immediately about a broken product upon arrival, we will assume you broke the product and will not refund you.

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